Shipping rates and times may vary. 

DECI can give you an estimated time of delivery without guarantee. 

In the warmer months, we will ensure the proper packaging for each order, however

due to temperature control, DECI is not responsible for damaged goods (i.e meltage)


Due to product integrity and food safety concerns resulting from excessive handling, temperature control fluctuations, contamination, we are very sorry but perishable food products cannot be refunded.


Shipping charges are non-refundable unless you have to return the product due to our error.

We strive to maintain a level of accuracy in our shipments and make every effort to ensure your order reaches you in good condition, however, if you received an item in error, please contact us immediately.